Certificate II Community Services

Course Code: CHC22015
Domain: VET
Timetable: Year-long
Length of Course: 1 Year


Unit Information

If you like working with and helping people, from childcare to aged care, this is the starting point for you.

Studied over the course of one year, this qualification may be used as a pathway for workforce entry as community services workers who provide a first point of contact and assist individuals in meeting their immediate needs. At this level, work takes place under direct, regular supervision within clearly defined guidelines.

Unit One

CHCCOM001 Provide first point of contact

Unit Two

CHCCOM005 Communicate and work in health or community services

Unit Three

CHCDIV001 Work with diverse people

Unit Four

HLTWHS001Participate in workplace health and safety

Unit Five

BSBWOR202 Organise and complete daily work activities

Elective units will involve skills such as: working within a community framework, managing personal stress in the workplace, and strategies to respond to routine workplace problems.

Pathway Information




Portfolio-based Entry

Certificate III Early Childhood Education and Care

Certificate III Education Support

Certificate III Community Services

Personal Care Assistant

Community Services Contact Officer

Personal Carer

Home Helper

Patrol Worker

Customer Services


Additional Information

Estimated Charges: $200