IT Support

All students, staff and parents have access to College IT Support. This support is limited to an educational scope, and devices or support requests outside of this scope may be turned away. We can help with a range of issues, from password resets to virus removal. We are here to support the learning outcomes of every student. Every Student, Every Lesson, Every Day.

Once a service request has been lodged with us, you will receive an email confirming your request for help. This email will specify the unique SD number. You can use this when contacting us to refer to your open request.

Visit our IT Support Site for more information, current alerts and system information:

Contact Us & System Status

During semester, the IT Support team is available at the below times. Please note that service hours are subject to change and may differ on special days such as Sports Carnivals and Reward Days.

 Monday to Friday         8.00am to 4.00pm

 

During school holidays, the IT Support team is available at the below times. Please note that the Department of Education enforces mandatory shutdowns over the summer holidays. These dates are subject to change each year and information will be posted close to close times.

Monday to Friday         8.30am to 3.00pm